HP Color LaserJet CM6040 MFP Error Codes List page

CodeDisplayDescriptionRemedy
52.2052.20 ErrorThe scanner experienced a rotational error.1. Perform the laser scanner component tests in the Troubleshooting menu. 2. Depending on the test results, perform one of the following steps: • If the cyan or black component tests showed a startup failure, reconnect the connectors of the cyan/black scanner motor (J1702) and the DC controller PCA (J129). • If the yellow or magenta component tests showed a startup failure, reconnect the connectors of the yellow/magenta scanner motor (J1701) and the DC controller PCA (J129). 3. Replace the cyan and black laserscanner assembly or the yellow and magenta laser-scanner assembly.
53.10.0X53.10.0X Unsupported DIMMAn unsupported DIMM is installed.Turn the product off, and then replace the DIMM that caused the error.
54.0154.01 ErrorThe environmental sensor experienced an error.1. Reconnect the connector of the DC controller PCA (J115). 2. Replace the environmental sensor.
54.1554.15 ErrorThe yellow-toner-level sensor experienced an error.1. Reconnect the connectors of the printcartridge interface PCA (yellow and magenta). 2. Replace the print-cartridge interface PCA (yellow and magenta).
54.1654.16 ErrorThe magenta-toner-level sensor experienced an error.1. Reconnect the connectors of the printcartridge interface PCA (yellow and magenta). 2. Replace the print-cartridge interface PCA (yellow and magenta).
54.1754.17 ErrorThe cyan-toner-level sensor experienced an error.1. Reconnect the connectors of the printcartridge interface PCA (cyan and black). 2. Replace the print-cartridge interface PCA (cyan and black).
54.1854.18 ErrorThe black-toner-level sensor experienced an error.1. Reconnect the connectors of the printcartridge interface PCA (cyan and black). 2. Replace the print-cartridge interface PCA (cyan and black).
55.00.YY55.00.YY DC Controller Communication ErrorThe DC controller experienced a communication error.1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
55.01.YY55.01.YY DC Controller Memory ErrorThere is an error with the DC controller memory.1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
55.02.YY55.02.YY Outgoing Parity ErrorThere is a DC controller outgoing parity error.1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
55.03.YY55.03.YY No Engine Responsesupply unit.DC controller no response error.1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
55.04.YY55.04.YY Communications TimeoutThere was a DC controller communications timeout.1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.